Recall and Understanding of Discharge Information in Observation Ward Patients: An Explorative Observational Study

Effective communication is essential for understanding and recall of hospital discharge information. This study aimed to explore information, patient involvement in encounters. We conducted an explorative observational at a secondary care level, ward. Patients discharged their home were asked participate. 34 patients assessed eligibility, which 13 included the analysis. Multiple sources data collected: videotapes encounters, questionnaires physicians, semi-structured interviews with 2 weeks after discharge. All satisfied information received. Five eight more than one change medication had only partial or no these changes. In seven encounters physicians did not agree on main message most important item. The small extent involved decision-making. Our findings highlight gaps exchange resulting poor among patients. do seem aware gaps. Greater provider awareness encounter inclusion patient’s perspective may improve communication, consequently recall.